Q: What is RoRo's Rhyme and Reason?

A: RoRo's Rhyme and Reason is a small, online gift boutique, specialising in unique gifts for every occasion. From RoRo's Original Poetry, pretty framed pieces and a wide selection of handmade, hand painted gifts, you're sure to find something that extra bit special for that special occasion!

Q: Who are the founders of RoRo's Rhyme and Reason?

A: RoRo's Rhyme and Reason was founded in 2015 by husband and wife team Jason and Róisín Brown. They are based in Newtownabbey, just outside Belfast, Ireland.

Q: What kind of products do you offer?

A: We offer a variety of products, such as personalised framed poetry, hand painted decorations, mugs, keyrings, magnets, bookmarks, custom cups and more. You can browse our products by category or occasion on our website. We also accept custom orders and requests.

Q: How can I order from your website?

A: You can order from our website by adding the products you want to your cart and proceeding to checkout. You can pay securely with PayPal or credit/debit card. We ship worldwide. You can also contact us via email, phone, or social media if you have any questions or special requests.

Q: How long does it take to receive my order?

A: We aim to dispatch your order within 3-5 working days after receiving your payment confirmation. Delivery times may vary depending on your location and the postal service. We will provide you with au tracking number once your order is shipped. You can also check the status of your order on our website. Please not that during busy periods, our turnover time will increase. We will confirm our turnover time with you on completion of your order or via DM/Email previous to your order.

Q: What is your return policy?

A: We want you to be happy with your purchase from us. If for any reason you are not satisfied with your order, you can return it to us within 14 days of receipt for a full refund or exchange. Please note that personalised items are non-refundable unless faulty or damaged. You are responsible for the cost of returning the item to us. Please contact us before returning any item to obtain a return authorization number and instructions.